Summaries of Client Transformations
Greg Grazdan, Owner, SDVOSB - Gov't Marketing & Procurement (GMP), Wimberley, TX
1. Eliminated key person risk
Ensured critical company and industry knowledge was documented, avoiding the potential for a significant setback to our company should we lose a key personnel.
2. Made role transitions seamless where anyone can step into a role and make an immediate contribution and positive impact to my company.
3. Created a method for continual process improvement so we are doing things that make the most sense for the profitability of the company.
4. Someone who could push me and drive me toward the improvement that I want and validate some of the things we've researched and considered.
5. The ability to add employees and their making an immediate impact on the company...95% effective with minimal learning curve.
Rick is going to push each member of the team to do their best and to drive systems in every aspect of the organization...and he is truly interested the growth of our company to help us realize the strategic visions for the company..."
Claudia Schlegel - Owner Butler Bureau - Luxury Staff Agency - Vienna, Austria
1. Improved management activity and more structure to my work day.
2. Clearly defined strategic and operational goals.
3. Asking the right questions, being able to think his way through situations very well and giving valuable tips on entrepreneurship.
Collin Fett - Fett Realty and Property Management - Ames, Iowa
"When I started working with Rick...
- The number of fires in our business were at an all time high.
- Average residential delinquency was over 50k
- My wife were due to have our second baby girl in 2 months. If you were to talk to me a year ago I would say there is no way I can take two weeks off. I would have to work in the hospital (like I did with baby number one, literally worked 10 hours day in the hospital.)
"After working with Rick
- Delinquency's dropped to $10k
- Profits are going up
- I was able to take off for 2 full weeks for the birth of our second child -with no major company issues.
I’m so grateful to have my life back I feel confident I can step out of my business at times to focus on my family and a lot of this is due to Rick and his systems consulting!.....
Seriously, thank you Rick for all your help! :)"
https://fettmanagementllc.managebuilding.com/Resident/public/rentals
Nick Grant (L) & Freddie Crichton-Stuart (R)-Owners, Chipping Norton Self Storage - Oxfordshire, UK
- "We are running the business in a new way - everything through the lens of a systems mindset.
- We are completing what we started by making sure all our documentation and the way we operate as a company is systematized as much as possible so it can be run like a franchise if necessary.
- Rick has an excellent grasp of what you are trying to achieve as a business and understands very quickly how best to help you get there."
Dan Wildeboer - Owner of Draw Designs Ltd. - Alberta, Canada
We had systems but they were not clearly defined.
Rick was clear on the direction I needed to take to get more of my time back as a business owner.
- I feel more organized and have relieved some of my fears.
- I was an information silo, but we have documented many of the processes that I work on as a business owner.
- This gives me great relief as I know now that my wife could take over running the company in my absence...
I would HIGHLY recommend Rick. He knows his stuff and he genuinely cares about you and your company. It has truly been a pleasure to work with Rick this year."
Sam Mott - Owner, Wimberley Roofing - Wimberley, Texas
Sam's comments following an assessment of our work together
"1. Paced approach
2. Being more intentional, a personal objective.
3. Accepting the idea of slowing down in order
to speed up
4. A solution to having processes & procedures
5. Empowering people to make decisions
6. Saying no through delegation.
7. Good for me emotionally"
Apricot Power Team, Wimberley, TX
Working with Rick has been extremely helpful to
- organize our company and locate information and knowing how to properly structure our internal documents and files is now quick, easy and stress free for the first time in many years
- Having a streamlined process for onboarding
- Having a strong structure and order of operations for our representatives to follow has also been a blessing
Whether you're new and wanting to start off on the right foot and build a strong foundation, or you're an established brand Rick can be greatly beneficial.
Caleb , Operations Manager
Comments from former General Manager Jeremy Dixon
Sam Vilhelmsson - Owner Retina Lighting Company, Sweden
- Our results were not predictable.
- I felt overwhelmed with my business and life as a whole and want to get clarity.
- I needed a way to make results more predictable.
After working with Rick,
- We have our foundation in place with our Strategic Vision and Operating Principles
- The platform for systematizing the company
- An external accountability partner with a push to make one go further
- The value in keeping the systems clean and simple, and free from clutter.
Jordan Grazdan - Senior Account Executive at GMP - Wimberley, TX
"Rick's systematic approach made it simple to organize and streamline our operations.
We were able to spot low-value processes that used to eat up our time.
Rick is his reliable positivity and work ethic. No matter the project, Rick comes to the table with a can-do attitude, ready to break complex problems into simple solutions.
Rick has a wealth of knowledge and experience. He is a great asset, and I recommend him to anyone looking to get their team functioning with maximum efficiency."
Misty Windham - Office Manager - Wimberley, TX
"Rick has an absolute gift for taking information that only lives in someone’s head and translating that into clean, professional, step-by-step SOPs that actually make sense.
He takes rambling explanations into structured, usable processes.
I also gained many practical tips and tricks (especially in Google Drive!) that I’ll use forever.
Gleidson Cutis - Owner/Headcoach Fighteria Academy - Wimberly TX
"Business was a new world for me. Coming from Brazil a few years ago to realize my dreams as a professional fighter.
Thank God everything went well. I had a opportunity to open a fitness & martial arts business and Rick was very very important in this journey.
He guided me to this new world and helped me structure the business. I understand a lot after his assistance. Life felt lighter and business got better.
I recommend Rick for every entrepreneur who is looking to find more time for yourself and family and structure your business on the way to achieve the next level!
John R. Weaver - CEO of Reynolds Commercial Capital - Abilene, TX
"...Rick gave me processes and systems which I could use to not only increase my chances of getting complete paperwork from clients who *swore up and down* that they needed funding yesterday (but then dodge my phone calls for months afterwards)
His process also helped me to screen-out the aforementioned "clients" who are likely just shopp
"...Rick gave me processes and systems which I could use to not only increase my chances of getting complete paperwork from clients who *swore up and down* that they needed funding yesterday (but then dodge my phone calls for months afterwards)
His process also helped me to screen-out the aforementioned "clients" who are likely just shopping me or are practicing deceptive business practices and never intend to pay back the loans anyway (and whom I'd rather not deal with/lose sleep over).
Rick was absolutely amazing to work with and I would **HIGHLY** recommend him to anyone! As Rick said to me, you'll never know what you could be doing better or more efficiently in your business until you talk to him
And I would agree 100% with that! You'll never know how much money you're leaving on the table (money/time/lost opportunities) until you talk to Rick!
Additionally, I would add that, "The most dangerous words in business are 'but that's the way we've always done it'."
God bless Rick! Thank you so much sir!"