Let's transform your company into a streamlined, self-sustaining Operation
Let's transform your company into a streamlined, self-sustaining Operation
Are you tired of the daily firefighting...
getting pulled into the day-to-day operations, with little time to focus on bigger-picture goals,
feeling like your company is running you instead of working for you?
The company is not in sync...
your vision and values are not being embraced and the company is just not rowing in the same direction?
Your team is unclear and uncertain...
because they don’t understand their department’s processes and are unclear about their actual roles and responsibilities?
And your operations
are not performing consistently, processes are not being followed
and employees are not seamlessly filling a person’s role when a person is on vacation, positions change or a someone leaves the company?
Here's Why It Happens:
Most companies are grown piece-by-piece. Most things fall on the business owner, who wear a lot of hats. Software, equipment and more services are added onto what exists. This creates more opportunity, but also more complexity .
And eventually… they have a mess, with no time to look at the bigger picture and how it all works, regardless of how successful they are. Yet, the mess somehow works, until...
something breaks
- A key employee leaves and all of their knowledge leaves with them….and maybe takes one of your largest clients! (I have personally observed this with two clients)
- Mistakes start to repeat and mount because information is lacking, priorities are unclear and failsafes aren’t in place.
- Customer complaints and negative ratings start increasing.
- Employees become frustrated, overwhelmed or worried they are getting things wrong; they become less focused and intentional, just going through the motions.
- Your attention becomes more dominated by day-to-day operational demands, with less time to focus on the bigger picture.
You attempted to fix things...
by delegating more, hiring new people to pick up the slack and putting some systems in place to make things run more smoothly. But it was done in a fragmented and inconsistent manner, making things worse.
It’s a place where stress, frustration and overwhelm begins to take its toll.
And hiring more people or putting some processes in place does not solve the systemic problems.
And even with all that effort, there's still something that hasn't changed:
You are still the primary point person to fix all of this!
The result - a remarkably streamlined company
- The company is operating smoothly like a set of gears seamlessly working together.
- You are focusing on strategic growth initiatives without constantly being pulled into daily operations.
- Everyone knows exactly what they're supposed to do and how to do it.
- Your company is productive and growing.
- Your company is streamlined and experiencing remarkable results.